Have you ever seen those black-and-white squares that kind of look like Rubik’s Cubes? They are called QR codes, and they are everywhere these days!
You can find them in newspapers, bus stops, and store windows. And guess what? They are super useful for businesses like yours! With a QR code, you can give customers a ton of information about your business without taking up a lot of space. It’s more convenient than handing out business cards or putting up a sign with all the details.
So, have you thought about QR code for your business yet?
QR codes are great for marketing your business. But most small businesses don’t know how to use them. So, start small and see what happens. Also, make sure you offer other options to your customers too. Not everyone is tech-savvy or prefers QR a code.
This blog sheds some light on QR code and how you can use them to elevate your business’s customer service.
QR Code: What is it?
QR codes were actually invented by a Japanese engineer named KODARISHIGAWA Hisashi. He came up with the idea in 1996. It started as a way for a mobile phone company to remind their customers about new products.
You can scan a QR code, open them in apps, and link them to websites, images, or text. QR codes let you transfer data between your phone and computer. QR codes are easy to scan because of their size. QR codes are about an inch thick and the size of postage stamps. When scanned, they show information about the product.
Ways to elevate your business customer service using QR code
Did you know 89% of consumers will buy from you again if you provide excellent service? And guess what? QR codes can make customer service even better! You can make magic happen by using QR codes into your business. Here’s how.
Sharing contact info with QR codes
Having a business card is an important part of building relationships with potential customers and growing your network. QR codes on business cards can be even more effective than traditional cards at making new connections and expanding your reach.
When you give someone your card, they can scan the code instead of typing in all your contact details. Plus, you can even link to your blog or case studies on the QR code. That way, potential clients can find out more about what you do and how you can help them.
Plus, if you have your opening hours and contact info on there too, it’s even easier for people to get in touch with you.
Make (or take) payments with QR codes
One-click payments are pretty cool. They make shopping online so much easier. Have you seen QR codes all over the place? They are changing the way we pay for things. Just scan the code and you are good to go! You don’t have to keep typing your credit card details during checkout anymore.
Directly make a call with a QR scan
It’s important to make sure your customers can reach you easily. It’s best not to let them get frustrated and give up because they can’t find your contact info quickly. So, make sure your business is easy to reach, whether it’s by phone, email, or social media. People don’t have much patience these days, so try to make it easy for them to reach out.
One cool idea is to print QR codes with direct call numbers on receipts. This way, customers can simply scan the code with their smartphones and call you immediately without dialing. Another great option is to place QR codes on your website, which will take them to your custom customer support messaging app. That way, people can get immediate help without having to wait on hold.
Boost your website traffic with QR codes
QR codes are the best way to direct people to your website. The only thing you need is a smartphone and a QR code. When the user scans the code on their phone, the URL opens on their phone, which takes them to your site.
By doing this, they won’t have to spend time searching for your website on the Web. You can also add QR codes to your printed ads, social media profiles, and email correspondence to help direct people to your website.
Make food ordering easy with QR codes
Imagine placing an order, making a payment, or receiving a receipt with just one scan! That’s the power of QR codes, and customers can’t get enough of it.
With the simple act of scanning a code at a restaurant, you can now enjoy a seamless and hassle-free ordering experience. The restaurant just has to put QR Codes on the tables, so the customers can scan the code and access the menu.
Promote and manage events with QR codes
Using QR codes at events can be super helpful! They make it easy for guests to check in quickly and registration rates jump up too.
Want to make sure your guests arrive and get into your event quickly? Here’s an idea: why not keep track of their arrivals? It’s a simple way to ensure everything runs smoothly. And if you’re advertising your event in public spaces like billboards or public transit, include your QR code! That way, people can scan it and find out more about your event.
Promote your apps with QR Codes.
Get ready for a game-changing way to boost app downloads! With QR codes, completing tasks has never been easier, convenient, or quick. You can print QR codes on your business cards, flyers, and social media profiles, making it a breeze for your clients to download your app. So, say goodbye to hunting for your app on an app store and hello to increased downloads with QR codes!
Are you ready to take customer service to the next level? QR codes are revolutionizing marketing! They make it super easy for your customers to contact you and download your app, which means better communication all around. And the coolest part? You can customize them in any way you like! Imagine how much more efficient and effective your customer service department will be with this amazing solution. Get ready to see your customer experience soar!